Updated Articles

  1. Troubleshooting Re-enable Connect on Demand on iOS Devices

    Family Zone on your Apple iOS phone or tablet needs VPN Connect on Demand turned on in order to work properly. Learn how to turn Connect on Demand back on after it's been disabled.
  2. Link a Child's Device to a US School

    How do you link your Child's school to the Family Zone app? New Insights & Premium Members in selected schools will be invited to monitor their Child's online activity while their Child is at school.
  3. View a Child's School Activity

    How do you see your Child's online activity at School? Insights and Premium Members in the US, can review and filter School activity after connecting their Child to their School through Family Zone.
  4. Family and Parent Access Guide

    How does the Account Owner and Parent Access work? Know the access the user setting up the account has. Learn how to add users with Parent Access and the settings they can change.
  5.  Install Filter Only Mode on a School Managed (MDM) iOS Device

    How do you install Connect on a school-managed iOS Device? Family Zone detects the School's Mobile Device Management (MDM) and offers you a Filter Only mode when you install on your Child's device.
  6. See All the Custom Rules in the Android App

    How do you see all the custom website rules for your Children? Premium Members can access all Internet filters and rules from the Settings menu on their Android phone or tablet.
  7. Remove a Custom Rule in the Android App

    How do you remove a custom rule you created to block your Child from accessing a website? Premium Members use these steps on their Android phone or tablet to delete custom website filters.
  8. Reset Internet Filtering Rules in the iOS App

    How do you clear your customized internet filters? Premium Members use the Settings to reset Internet filters & rules for all kids in the age group and that type of customization.
  9. Reset Internet Filtering Rules in the Android App

    How do you clear all your customized internet filters? Premium Members reset the Internet Filters and Rules by age group and type of rule using the Settings menu on their Android.
  10. Block a Website in the Android App

    How do you block your Child from accessing a website? Premium Members can add web addresses to be blocked during a specific Routine, like Study time, or block the website all the time.